Terms & Conditions

These Terms and Conditions ("Terms") govern the legally binding agreement between A.P.K. Prestige Drives Limited (Registration No. HE 458041), trading as Prestyn Motors, a private limited company incorporated under the Companies Law Cap. 113 of the Republic of Cyprus, with its principal office in Limassol ("Company", "we", "us"), and any individual or entity ("Client", "you") that accesses our website at www.prestynmotors.com or engages our vehicle import services.

By creating an account, submitting an enquiry, or making any payment, you confirm that you have read these Terms in full, have had the opportunity to seek independent legal advice, and agree to be bound by them. If you do not agree, you must not use our services.

These Terms are governed by the laws of the Republic of Cyprus, including the Contract Law Cap. 149, the Consumer Protection Law 116(I)/2013 (implementing EU Directive 2011/83/EU), and the Law on Unfair Terms in Consumer Contracts 93(I)/1996 (implementing EU Directive 93/13/EEC).

Pursuant to Article 5 of Law 116(I)/2013, the following information is provided before you are bound by any distance contract. By proceeding, you confirm you have received and understood all of the following:

Prestyn Motors acts exclusively as an import agent and broker. We do not own, manufacture, or trade in motor vehicles on our own account. Our role is to act on your behalf to source, purchase, ship, clear through Cyprus customs, and register a vehicle in your name. We purchase vehicles from licensed dealers and registered exporters operating within the Japanese domestic used vehicle market. Where we purchase in our own name, we do so as disclosed or undisclosed agent acting solely for your benefit and for your account.

Our services include:

• Sourcing of vehicles from licensed dealers and registered exporters in the Japanese domestic used vehicle market, to your specification.
• Purchase of vehicles on your behalf from our Japanese market suppliers, using funds advanced by you.
• Arrangement of export documentation and international shipping.
• Marine transit insurance covering the vehicle from the port of export to Cyprus.
• Cyprus Customs clearance under the Customs and Excise Laws.
• Single Vehicle Approval (SVA) inspection and regulatory compliance.
• Road worthiness test (MOT), road tax payment, and registration plates.
• Registration of the vehicle in your name with the Department of Road Transport of Cyprus.
• Delivery of the fully registered vehicle to an agreed address within Cyprus.

Under the Premium Plan, services additionally include: comprehensive pre-delivery mechanical inspection and servicing, replacement of tyres, battery, and wear items as required, and a 12-month written warranty on the engine and gearbox (terms provided separately at time of purchase).

Submission of an enquiry does not constitute a binding contract. A contract is formed only when:

• We identify a vehicle from our Japanese market suppliers matching your specification, and share full vehicle condition reports, photographs, and a detailed cost breakdown;
• You provide your written approval to proceed (email, signed document, or verifiable digital message);
• You complete and return the Pre-Purchase Acknowledgment Form (issued by us prior to payment); and
• We receive your advance payment as specified in Section 4.

We reserve the right to decline any order at our absolute discretion, including where a suitable vehicle cannot be sourced or the import is not commercially or legally feasible. In such cases all funds received will be returned in full within 14 days.

All vehicles are sourced from licensed dealers and registered exporters in the Japanese domestic used vehicle market. Vehicle condition information — including condition reports, specifications, photographs, and mileage records — is provided by our Japanese market suppliers and displayed to you as supplied by those providers.

Vehicle condition reports are provided to you exactly as supplied by our Japanese market provider, without modification or editorial change. No additional warranty as to condition is made by Prestyn Motors beyond what is stated in the condition report. Accordingly:

• The vehicle is supplied in the condition described in the vehicle condition report shared with you before the purchase is confirmed.
• Defects not apparent from the condition report do not constitute a breach of these Terms by us.
• Any specific written representation made by Prestyn Motors about a vehicle's condition takes precedence over the supplier's report to the extent of any inconsistency.

Service fees (exclusive of VAT at 19%):

• Standard Plan: €700 flat commission.
• Premium Plan: 10% of the agreed vehicle purchase price.

All vehicle purchase costs, shipping, marine insurance, customs duties, VAT on the vehicle, SVA fees, road tax, and registration are additional to our service fee and are itemised in full on your cost breakdown before any commitment.

Payment schedule:

• 80% advance of the agreed vehicle purchase price, due upon return of your signed Pre-Purchase Acknowledgment Form and written approval to proceed. This payment funds the vehicle purchase from our Japanese market supplier.
• Remaining 20%, due within five (5) business days of notification that the vehicle is registered and ready for delivery in Cyprus. Delivery shall not take place until cleared.

All payments are by bank transfer in Euros. Where a vehicle is priced in Japanese Yen (JPY), the EUR equivalent at the purchase-date exchange rate governs; subsequent currency movements are for the Client's account. VAT at the prevailing Cyprus rate (currently 19%) applies to our service fee only and is shown separately on our invoice.

If the Company is unable to source a suitable vehicle or is required to cancel before any purchase commitment is made, all funds received will be returned to the Client in full within 14 days, without deduction.

(a) Consumer right of withdrawal. Where you are a consumer under Law 116(I)/2013 and this contract is concluded at a distance, you have the right to withdraw without reason within fourteen (14) calendar days from the date the contract is formed, pursuant to Article 9 of Law 116(I)/2013 and EU Directive 2011/83/EU.

(b) Waiver of withdrawal right. Where you expressly request that we begin performing the service before the withdrawal period expires — which you do by signing and returning the Pre-Purchase Acknowledgment Form and authorising your advance payment — you acknowledge that you lose your right of withdrawal once performance has begun, pursuant to Article 16(m) of Directive 2011/83/EU. This waiver takes effect from the moment we confirm a vehicle purchase with our Japanese market supplier or otherwise make any financial commitment on your behalf.

(c) Cancellation before purchase commitment. If you cancel in writing before we have confirmed any vehicle purchase or made any financial commitment on your behalf, we will refund your advance payment in full within 14 days, less any documented third-party costs already incurred (e.g. translation or inspection fees).

(d) No refund after purchase commitment. Once we have confirmed the purchase of a vehicle from our Japanese market supplier on your behalf, the vehicle purchase cost is irrecoverable under the binding commercial terms of Japanese used vehicle providers. No refund of the vehicle purchase price will be available. Our service fee will also be retained to the extent services have been performed.

(e) Transit damage or total loss. All vehicles are covered by marine shipping insurance. In the event of damage or total loss in transit, we will assist with the insurance claim. Our liability does not extend beyond the insured value; any shortfall is addressed through the insurance policy.

(f) Company cancellation. If we are unable to source a vehicle matching your specification within a reasonable time, or if the import cannot be effected for legal or regulatory reasons, we will notify you promptly and refund all payments received in full within 14 days, without deduction.

We ensure all vehicles are imported in compliance with the Cyprus Customs and Excise Law, the Department of Road Transport's SVA requirements, and all applicable regulations in force at the time of import.

Import duties, customs VAT, SVA fees, and road tax are government levies subject to change without notice. Any increase occurring after the vehicle's purchase is confirmed will be passed on to the Client, and we will notify you promptly of any material change affecting your import costs.

The Client is responsible for holding a valid Cyprus driving licence appropriate for the vehicle category at the time of delivery.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under the mandatory provisions of Cyprus or EU consumer protection law, including Law 93(I)/1996.

Subject to the above, our total aggregate liability for any claim arising under or in connection with these Terms — whether in contract, tort, or otherwise — shall not exceed the total service fee paid by you to us in respect of the specific transaction giving rise to the claim. This limitation reflects our role as agent with limited ability to control third-party outcomes.

We shall not be liable for:

• Loss or delay caused by force majeure: port congestion, vessel scheduling, industrial action, natural disaster, war, pandemic, or government action.
• Changes in import duty rates, customs valuation, or government policy after the vehicle purchase is confirmed.
• Mechanical or cosmetic defects not apparent from the vehicle condition report provided by our Japanese supplier.
• Delays in customs clearance, SVA, or registration attributable to government agencies.
• Currency exchange rate movements after the vehicle purchase date.
• Any consequential, indirect, or special loss howsoever arising.

All content on www.prestynmotors.com — including text, images, logos, software, and design — is the exclusive property of A.P.K. Prestige Drives Limited and is protected under Cyprus and EU intellectual property law. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

In compliance with Law 93(I)/1996 (implementing EU Directive 93/13/EEC), these Terms have been drafted in plain, intelligible language. We address the following provisions specifically:

• 80% advance payment (Section 4): This is commercially necessary because licensed Japanese used vehicle market providers require advance payment commitment before reserving and processing a vehicle for export. The advance funds only the vehicle purchase, not our fees. If we cancel before any purchase is committed, the full amount is returned. This term reflects genuine third-party binding obligations, is disclosed prominently and in advance, and is balanced by our obligation to refund if we fail to perform.
• Limitation of liability at service fee (Section 7): Our role is that of agent; we do not own or insure the vehicle. Transit risks are covered by dedicated marine insurance. Limiting our liability to the service fee reflects our actual agency remuneration and role. This is standard in international logistics and import brokerage.
• Waiver of withdrawal right (Section 9.4): This waiver is expressly permitted by Article 16(a) of Directive 2011/83/EU where the consumer requests immediate commencement of service. It is not imposed unilaterally — it is expressly requested by the Client and documented in a separate acknowledgment form. It is clearly and prominently identified.
• Force majeure (Section 7): The listed events are standard, industry-recognised circumstances entirely outside the Company's control. This clause does not absolve us of liability for our own failures.
• Non-refundable vehicle purchase cost: This reflects the binding commercial terms of the Japanese used vehicle market — an obligation imposed by our Japanese market providers, not by Prestyn Motors. The Client has the full opportunity to review all condition information before confirming any purchase.

All terms apply equally and transparently. No term creates a significant imbalance in the parties' rights and obligations to the detriment of the consumer contrary to the requirement of good faith under Law 93(I)/1996. If any term is found by a competent court to be unfair, only that term is severed; the remaining Terms continue in full force (see Section 14).

We are committed to resolving any complaint quickly and fairly:

• Step 1 — Contact us: Send your complaint in writing to info@prestynmotors.com with your full name, order reference, and description of the issue. We will acknowledge within two (2) business days.
• Step 2 — Investigation: We will provide a substantive written response within fourteen (14) calendar days of acknowledgment. For complex matters requiring third-party supplier records, we will notify you if more time is required.
• Step 3 — Resolution: If your complaint is upheld, we will propose a specific remedy within five (5) business days of our investigation conclusion.
• Step 4 — Escalation: If you are unsatisfied, you may refer the dispute to the Cyprus Consumer Protection Service (www.consumer.gov.cy) or the EU ODR platform (see Section 13). You may also seek advice from the Cyprus Consumer Association (KEPAD).

Your right to bring court proceedings is not affected by use of this procedure.

These Terms are governed by and construed in accordance with the laws of the Republic of Cyprus. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the District Court of Limassol, Cyprus.

If you are a consumer habitually resident in another EU Member State, you retain the right to bring proceedings in the courts of your country of habitual residence under EU Regulation (EU) No 1215/2012.

Under EU Regulation No. 524/2013, consumers may use the European Commission's ODR platform:

Our email address for ODR purposes: info@prestynmotors.com

If any provision of these Terms is found by a competent court to be invalid, unlawful, or unenforceable — including on grounds of unfairness under Law 93(I)/1996 — that provision shall be severed. The remaining provisions shall continue in full force and shall be construed to best give effect to the original intention of the parties.

These Terms, together with the Pre-Purchase Acknowledgment Form, the cost breakdown provided to you, and any written order confirmation issued by us, constitute the entire agreement between the parties. They supersede all prior representations, discussions, and understandings — whether oral or written — except for any specific written representations made by us about a particular vehicle.

No variation to these Terms is effective unless agreed in writing and signed by an authorised representative of A.P.K. Prestige Drives Limited.

We reserve the right to update these Terms to reflect changes in law, our services, or business practices. The current version will always be published at www.prestynmotors.com/legal/terms with the updated date. Continued use of our services after the effective date constitutes acceptance of the revised Terms for future transactions only; existing confirmed orders are governed by the Terms in force at the time the contract was formed.